DESIGNED & MADE IN BALTIMORE | FREE SHIPPING | Use Code HALF-OFF for 50% Off All Full Priced Items

Shipping + Returns

Note: Please take into consideration that carriers may be experiencing minor to very significant delays so your package make take longer than usual to arrive. You can use the tracking number we send you to monitor its progress.

 

SHIPPING

Your order will be shipped to you in approximately 3 to 7 business days.  If you need to receive an order by a particular date, please use the Contact page to message us so that we can accommodate you to the best of our ability.

We offer free shipping in the United States.  We generally ship via USPS First Class Package or Priority Mail. Our free shipping service does not require you to sign for your package so, if you live in an area where your package might be stolen if delivered when you are not home, we recommend that you select "Free Shipping with Signature Required" at check-out (for a small charge of $2.45).  Because we have no control over your package once it is delivered, we cannot be responsible for the theft or loss of any package that is tracked as "delivered".

Contact us for international shipping rates (international shipments may be subject to customs duties and taxes which are the buyer's responsibility).

RETURNS & EXCHANGES

Because we are trying to sell all of our existing inventory, we are only able to offer exchanges and refunds on items that are shipped back to us within 7 days of delivery to you.  All items must be returned in unworn, original condition with all labels and tags attached.  

If you wish to exchange or return an item, please contact us promptly so that you have time to deliver the item to the shipping carrier within 7 days of receiving it. We will then authorize the return and send you return instructions.  Please do not ship the item back to us before contacting us. 

If you would like us to send you a prepaid return mailing label, please let us know.  Because we are a small company, we are not able to pay for postage on items that are sent back to us. This enables us to keep our prices reasonable while making our clothing in the USA and using high quality fabrics. We will, therefore, need to deduct the cost of the postage from your refund. For items weighing 16 oz or more, our shipping rates are usually lower than those available to the general public and we will be able to pass this saving on to you.

Please note that custom/altered items cannot be returned or exchanged except in the case of a defect.

We encourage you to reach out to us if you have concerns about the fit or length of an item you are interested in purchasing in order to minimize the likelihood of returns. Contact us or send us an email at info@erindraper.com and we will be happy to respond by email or make a telephone appointment to answer your questions.  If you experience a fit issue after receiving a non-custom item, we are happy to advise you on alterations or exchange the item for a different size if it is available.